Returns & Exchanges

Returns & Exchanges

Your satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help make the return or exchange process as simple and convenient as possible.

Return Eligibility

• Items may be returned or exchanged within 30 days of the delivery date.

• Products must be unused, unworn, unwashed, and in their original condition with all tags and original packaging intact.

• Items showing signs of wear, damage, or alteration may not be eligible for a return or exchange.

How to Start a Return

To request a return or exchange, please contact our Customer Service team with your order number and the reason for your request. Once your request has been reviewed and approved, we'll provide detailed return instructions.

Exchanges

If you would like a different size, color, or style, we'll be happy to assist with an exchange, subject to product availability. If the requested item is unavailable, a refund or store credit may be offered where applicable.

Refunds

After your returned item has been received and inspected, we'll notify you of the status of your refund. Approved refunds will be issued to your original payment method. Please note that processing times may vary depending on your payment provider.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return or exchange unless they arrive damaged or defective. Please refer to the product page for any item-specific return restrictions.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue as quickly as possible.

If you have any questions about our Returns & Exchanges Policy, our Customer Service team is always happy to assist you. We are committed to providing a smooth, fair, and hassle-free shopping experience.

Thank you for choosing Calvin Klein.